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Over the previous few decades, Komatsu has developed to become a international giant thanks to their stability and expertise within the diverse fields of logistics, excavating, construction and mining. By means of innovative concepts and technological superiority, they remain at the forefront of these industries.
Ever since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using current design approaches and superior manufacturing functionality, Komatsu has distinguished themselves through the construction of dependable and robust lift trucks that customers from around the world have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the ever-increasing need for its goods in the North American marketplace. To improve costs and efficiencies, a state-of-the-art facility was developed in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and production operations.
Remaining one of the principal suppliers and makers of durable and innovative forklifts in our day, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ needs globally. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied customers along with their North American consumers.
Following years of delivering consumer service and maintaining bonds, Komatsu Forklift recognizes that meeting the customers’ wishes is paramount. All original product improvement at Komatsu begins first with the consumer. By welcoming input and criticism, they are able to establish customer wants and expectations then cultivate innovative models and then build to exceed Komatsu Engineering Principles. Assuring customers that quality is planned from the beginning and sustained through the production, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
Komatsu engineers are specialized professionals in crafting forklifts, construction equipment and heavy duty equipment. Their design ingenuity and competence assures that each new piece of equipment will hold up in the toughest environments and be able to withstand the roughest applications. Adherence to meticulous engineering standards enables Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent internal quality standards all factor in to top-quality forklift products. Komatsu Engineering Standards translate the current and progressive expertise used in advanced mining and construction equipment into world class equipment.
The state-of-the-art facility in Covington, Georgia has all the necessary requirements for full scale manufacturing. This plant can take unprocessed steel and manipulate it by preparing, welding, and fabricating it. Once assembled and painted the lift trucks are ready to leave the plant and enter the marketplace. Maintaining quality control through the duration of the production process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as worthy as the people who support it and sell it, their dealers make all the difference. Komatsu Forklift boasts an outstanding network of company sellers and independent sellers who are working hard to outshine expectations. Specialized in all elements from product sales, service or operating education, or aftermarket support, their diverse network of knowledgeable and capable professionals are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM components on-hand to offer the essential service needed to keep customers’ operations running effortlessly. Computerized, real-time access with next day distribution from their highly automated supply center is another option. The web-based K-Link system assists dealers with on-line parts management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve National Accounts. A lot of world-class companies rely on Komatsu lift trucks in their everyday operations. National account consumers profit from a unique relationship with Komatsu that permits them to customize cost-efficient applications in order to increase the customer’s productivity and profits. Komatsu national account customers have access to on-line parts and operations support system and a inclusive fleet management program, providing the ability for Komatsu to be their total solution for any lift truck worries.
The resourceful and dependable team members at Komatsu Forklift U.S.A., are committed to providing excellent customer support whether it comes in the form of instruction, product sales, aftermarket support, and longterm maintenance. They want to make certain that the client support provided will help their clients meet or exceed their company targets while establishing strong working relationships in the process. Komatsu strives to identify with each of their customers’ distinctive means of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
